Raih Pendapatan Bulanan Hingga Rp17 Juta, PT Dutagriya Sarana Buka Loker Terbaru Sebagai Call Center Department Head

Klikread.com - Halo warga Cikarang, PT Dutagriya Sarana kembali membuka loker terbaru sebagai Call Center Department Head.

PT Dutagriya Sarana di Cikarang menawarkan gaji atau pendapatan bulanan mulai dari Rp10 juta hingga Rp17 juta dalam loker terbaru sebagai Call Center Department Head ini.

Jika Anda berminat bekerja sebagai Call Center Department Head untuk PT Dutagriya Sarana di Cikarang, cek dulu syarat dan kualifikasinya di bawah ini!

Baca Juga: UTBK SNBT 2024 Semakin Dekat, Inilah 10 Tips Mengisi Soal Pemahaman Bacaan dan Menulis (PBM)

Good Day!

Our client, a Japanese Finance Company part of one the Japanese biggest investment company in Jakarta, currently looking for a Call Center Department Head, please kindly see below for the details:

JD:

- Control daily call center operations, including email responses from related departments, customer satisfaction, and logbook management.

- Analyze customer satisfaction data results through links sent to customers, report findings to management, and present reports at monthly meetings.

- Carry out follow-up actions related to customer satisfaction feedback, ensuring that the person in charge of the relevant department contacts customers regarding operational complaints.

Baca Juga: Update Harga Terbaru New Honda ADV160 2023, Punya Tenaga Maksimal serta Fitur yang Berkelas

- Follow up with customers to ensure that the person in charge of the relevant department contacts them regarding the submitted complaint/input.

- Maintain good cooperation between departments to achieve the company's vision and mission. Direct call center staff to coordinate and communicate customer requests to the person in charge of the relevant department.

- Analyze employee performance on the Call Center team as reference material for improving future performance.